MINNEAPOLIS (AP) - A disabled Twin Cities woman is booted from a Delta Air Lines flight because compliance manuals, which would have allowed her medical equipment, were out of date.
Carrie Salberg has muscular dystrophy and travels with 100 pounds of medical equipment. After she boarded a plane in New Orleans to return to the Twin Cities last month, the flight crew told her the equipment wasn't in compliance. Salberg says she had already checked on the airline's rules for medical equipment and had a compliance letter. But, Salberg was ordered to deplane. Salberg filed a complaint.
The Star Tribune says the airline sent a written apology, refunded her ticket and those of 2 traveling companions and gave her additional vouchers worth $900. Delta also says it will make sure all manuals are updated.
The Star Tribune's report can be found at: http://bit.ly/ge4Fl2
Information from: Star Tribune, http://www.startribune.com
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